Spa management software — treatment packages, room booking, skin records
Ordersys spa software tracks prepaid treatment packages, books by room and bed, keeps skin records with photos per session, calculates technician commission and reminds clients to come back automatically.
Prepaid treatment packages
Sell 5, 10 or 20-session packages; the system deducts a session the moment it is done. The owner sees how many sessions are still owed and what they are worth, without mixing package sales with delivered revenue.
- Deduct sessions in the treatment room
- Alerts when a package is nearly used up
- Money received vs sessions delivered
Booking by room and bed
A spa has a limited number of beds and machines. Bookings are placed by technician and by room; a clash is flagged immediately. Clients book online and Zalo reminds them before the appointment.
- Availability by room and technician
- Online booking
- Automatic reminders
Skin records with photos per session
One record per client: initial condition, allergies, products used, before and after photos for every session. Another technician can take over and still know where the client is in the treatment.
- Before/after photos per session
- Allergy and contraindication notes
- Product history
Technician commission and follow-ups
Commission by sessions delivered, package sales or retail sales, with a statement per technician. Clients nearing the end of a package or due for a follow-up are reminded automatically.
- Commission by session and package
- Follow-up and birthday reminders
- Upsell packages to returning clients
How spa software differs from a generic POS
A generic POS records revenue but does not understand treatment packages. Four things Ordersys does specifically for spas:
Package revenue is not delivered revenue
Selling a 10-session package brings in 5 million today, but the remaining 9 sessions are labour and supplies the spa still has to provide. A generic POS books 5 million and stops; Ordersys recognises each session as the client uses it, so monthly reports reflect work actually done.
The schedule must know which room is busy
A free technician is not enough — there has to be a free bed and a free machine. Ordersys schedules all three, so clients never sit waiting because a room was double-booked.
Records follow the client, not the invoice
Spa clients return many times over months. You need the whole story: the skin at the start, what was done, how it reacted. Individual invoices cannot tell it.
Remind clients just before they drift away
A client with three sessions left who has not been back in two months is about to be lost. Ordersys lists them every week for reception to call, or sends a Zalo reminder automatically.
A day at a spa running Ordersys
Opening
The morning screen shows the schedule per room: which client, which treatment, which technician, which bed is free in which slot.
Client arrives
Reception opens the record: sessions left, what was done last time, any allergy notes. The client does not have to repeat anything.
Treatment
The technician photographs the result, logs products used and deducts one session from the package right on the phone. Retail purchases go on the same ticket.
Closing
Revenue split by cash, card and transfer; commission per technician already calculated; the list of clients to remind for tomorrow.
Choosing spa management software: three questions to ask first
First, can sessions be deducted in the treatment room, or does someone have to go back to the desk? The number of sessions left is the most forgotten and most argued-over figure in a spa. If the technician cannot deduct it on a phone the moment the session ends, the system and the client’s memory will drift apart.
Second, do reports separate money received from services delivered? Spas sell a lot of prepaid packages; looking only at cash in, a month with many package sales looks hugely profitable and a month where clients redeem old packages looks like a loss. The number you actually need for deciding on a package promotion is how many sessions you still owe.
Third, are e-invoices issued inside the software? For prepaid packages the invoice date is the date money is received, so spas selling many packages reach the mandatory threshold sooner than owners expect. Ordersys issues the e-invoice at the payment screen, tied to the order just paid.
About the spa management software
How much does Ordersys spa software cost?
Does it manage multi-session treatment packages?
Can technicians use it on a phone?
Can several branches share it?
Does it issue e-invoices under Decree 70/2025?
7-day free trial
Full features, no setup fee. The Ordersys team installs and trains on site.
