No copying orders out of chat messages into a notebook. A customer orders on your website and the order appears in the sales software next to your counter sales, deducting the same stock. Then you pack and ship.
This is the whole life of an online order in a shop. The software removes exactly the points where someone has to re-enter data.
The site shows what is actually in stock, at the same price as the counter. The customer picks items, leaves an address and chooses online payment or cash on delivery.
It appears in the sales software in the same list as counter sales. Stock is deducted immediately, with nobody keying it in. There is no step where an order is copied out of a chat window.
Print the slip, call the carrier already connected, update the status. Customers can track their own order. Web revenue and counter revenue land in one report.
The customer messages, a staff member copies it into a notebook or spreadsheet. Every copy is a chance to get the address, the quantity or the colour wrong — and a wrong order costs you both the goods and the shipping.
A customer orders the item that sold out at the counter a few minutes ago. You call to apologise, and that customer usually does not come back. Counter stock and web stock have to be the same stock.
Counter orders in one place, web orders in another, marketplace orders in a third. At month end you add them up by hand, and nobody can say which channel makes money and which only makes work.
If the shop also sells on marketplaces, products, orders and customers sync into the same place as the website and the counter. Available from the Growth plan up.
Enter once instead of listing everywhere and then forgetting to change the price in one place.
Marketplace orders arrive in the same list as web and counter orders. One place to handle them, one place to count them.
Every channel deducts the same stock. This is where manual tracking drifts furthest.
Marketplace buyers join your own customer list, so you can follow up with them later.
Ordersys syncs TikTok Shop and Lazada. Other marketplaces are not supported — we say so up front rather than let you find out after signing.
List as many items as you like. Nothing is charged by number of products or number of staff.
Customers pay on the site or on delivery. When money arrives the order is marked automatically, with no scrolling through bank messages.
Shipping carriers are connected, so you create the waybill inside the software instead of opening another site.
Discount codes, bundles and seasonal offers — running on both the website and the counter.
Most customers arrive on a phone. The layout adapts, and the page structure is built for Google to read.
The security certificate is included, so no browser warns your customer that the page is not secure.
The price shown is the final price, VAT included.
Try it free. The Ordersys team builds the website for your product category and connects it to the sales software for you.