Karaoke venues charge by the hour for each room, plus beer, drinks and food ordered into the room, and the hourly rate differs between VIP and standard rooms, regular and peak hours. Ordersys opens, locks and closes each room right on the floor map, and anything ordered into a room is added straight to the room bill — quite different from a restaurant that bills by dish.
Open the clock for a room when guests arrive; the system runs a timer and bills by the rate table for that room type. Hourly rates are set separately for VIP and standard rooms, regular and weekend peak hours; closing a room gives the exact time charge, no guessing.
Guests in a room order more; staff tap into that exact room and every item is added to the room bill together with the time charge. Service staff can tap on a phone, orders flow to the counter and kitchen, no paper running back and forth.
One screen shows which rooms are singing, which are empty and which guests have booked ahead. If guests want a bigger room, both the time charge and the ordered items move to the new room; merge or split bills by group.
Karaoke runs late, changes staff shifts and sells a lot of beer and drinks, so loss is easy. Each staff member has an account with limited rights to cancel rooms or give discounts; beer and drinks are tracked in stock, deducted on sale, and shift closing reconciles cash and transfers against the fund.
A restaurant bills by the dishes ordered. A karaoke venue bills by how long a room is held plus what is ordered into the room. Four differences:
The main revenue of karaoke is the time charge of each room, running on a clock. Restaurant software usually has no concept of opening or locking time and an hourly rate table by room type.
Everything attaches to a room: time charge, beer and drinks, food, advance bookings. One room may sing for many hours, order several rounds, then settle into one bill when guests leave.
A VIP room differs from a standard room; a weekend evening differs from a weekday noon. The rate table must hold several levels, which restaurant software does not need.
Karaoke sells a lot of beer late at night across many staff shifts. Without stock tracking and tight role limits, the month ends short on beer with no idea where it went.
Staff log in, open the shift and enter the opening cash. The floor map shows which rooms are empty and which guests have booked ahead.
Lead guests to a room and open the clock; the room timer runs and bills by the rate of that room type and time slot.
Guests order beer, drinks and food; staff tap the exact room, orders flow to the counter and kitchen, items added to the room bill.
Guests leave, lock the time and close the room for a total of time plus orders; at end of shift reconcile cash and transfers against the fund, and beer and drinks deducted from stock show how much was sold tonight.
First, does it bill by the hour for each room with several rate tables? Try opening the clock for a VIP room during a weekend peak slot right on the vendor machine, and check that the time charge matches the rate you set.
Second, are items ordered into a room added to the room bill? Karaoke sells a lot of beer and drinks; if item charges and time charges are separate, closing a room is error-prone and loss is easy.
Third, does it limit staff rights and track beer and drink stock? A venue that runs late and changes shifts, without limits on cancelling rooms and giving discounts and without stock deduction on sale, ends the month unable to see where it lost money.
Full features, no setup fee. The Ordersys team installs and trains on site.