Help center

Ordersys user guide

Find quick answers for every task — from taking orders and payments to inventory and reports.

Report Unavailable Item

  1. Purpose:

This function allows the kitchen/bar staff to report unavailable menu items due to insufficient ingredients for preparation. Cashiers, staff, and managers will receive a notification of the unavailable item once the report is sent.

  1. Usage conditions:

Items that have not yet been confirmed for preparation, and user accounts that have been granted the necessary permissions with the shift currently open

  1. Steps to perform:

Step 1: Click to select the Report Unavailable Item function


Illustrative image of the Report Unavailable Item operation

Step 2: Search for and select an item


Illustrative image of the item search operation

Step 3: Send an unavailable item notification



 

Illustrative image of the operation to send an unavailable item notification

 

Still can't find an answer?

The Ordersys team is always ready to help you via hotline, Zalo or email.

090 750 1000 Zalo Chat Zalo Facebook