Promotion Program

Feature Overview

A Promotion Program is a marketing activity implemented by a business or organization to attract customers, increase sales, or promote the brand by providing customers with special benefits within a specified period.

Navigation path to the feature:

SALES --> PROMOTION --> PROMOTION PROGRAM

Promotion Program feature screen

Step 1: In which “Filter”

- From date -> To date: The validity period of the Promotion Program.

- Branch: Select the branch to check the Promotion Program associated with that branch; allows viewing of one or multiple branches simultaneously.

- Promotion code: The promotion code of the program.

- Status: Status of the Promotion Program discount code (Coupon/Voucher).

Active: The Promotion Program has issued the relevant code(s).

Stopped: The Promotion Program has not issued the relevant code.

1. No.: Automatically incremented serial number.
2. Program Code: The Promotion Program code created and managed by the Enduser.
3. Program Name: The Promotion Program name created and managed by the Enduser.
4. Program Description: Additional notes providing detailed information about the program.
5. Approved:
   1. Approve:
   2. Save as draft
6. Status:
   1. Stopped:
   2. Active
7. Automatic:
   1. Automatic:
   2. Not automatic:
8. From date -> To date: The validity period of the Promotion Program.
9. Branch: Branch where the Promotion Program is applied.

Step 2: Create a new Promotion Program

General Information:

1. Program Code: Initialize the Program Code for tracking purposes.
2. Program Name: The name of the Promotion Program.
3. Program Description: Detailed description of the program.
4. Application Conditions:
   1. From date -> to date: The validity period of the Promotion Program.
   2. Select effective days: Choose the days of the week on which the Promotion Program will be valid.
5. List of specific Promotion Program contents:
6. Applicable Branch: The branch where this Promotion Program is applied.
7. Type of Promotion: 
   1. Order Promotion: A discount promotion based on the total order value.
   2. Customer Quantity Promotion: A discount promotion based on the number of customers who meet the conditions.
   3. Category-based Promotion: A discount promotion based on product categories that meet the promotion conditions.
   4. Menu Item Promotion: A discount promotion based on specific items that meet the promotion conditions.
8. Status: In use or not in use
9. Automatic application: The program is automatically applied or not automatically applied

The current types of Promotion Program available in the system are:

Within a single Promotion Program, only one type of promotion can be added (i.e., if the promotion type being used for that Promotion Program is %, then subsequent discounts will only be applied as a percentage, and vice versa. The system will not allow both % (percentage) and $ (fixed amount) promotion types to be applied simultaneously within a single Promotion Program.

- Case 1: The Promotion Program applies a discount to the Total Order Value. There are two types of discounts: percentage discount and fixed amount discount.

Customers using the Restaurant Service incur a Total Order Value.

+ Order: 1,000,000 will receive a 5% discount on the Total Order Value, with the total discount amount not exceeding 200,000.

+ Order: 5,000,000 will receive a 10% discount on the Total Order Value, with the total discount amount not exceeding 800,000 and an additional 5 cans of Heineken beer.

Similar to the discount method with a fixed amount reduction.

- Case 2: Promotion Program based on the number of customers The number of customers meeting the conditions specified by the Promotion Program will be eligible for a discount, either by percentage or fixed amount.

Customers using Restaurant Service who meet the required number of customers.

+ Order: with 3 customers will receive a discount of 50,000 on the Total Order Value.

+ Order: with 6 customers will receive a discount of 100,000 on the Total Order Value.

+ Order: For orders with 10 customers, a discount of 150,000 will be applied to the total order value and 10 cans of Pepsi will be given.

Similarly, there is a discount method that applies a percentage rate to the order.

- Case 3: Promotion Program by product category. Customers who purchase the required promotional quantity in the specified category will receive a corresponding discount.

Customers using Restaurant Service who meet the conditions of the Promotion Program.

+ Order: Customers who purchase beverages in the “Soft Drinks” product group with a minimum quantity of 5 items. The system will apply a fixed discount of 20,000 to the total quantity of goods in the specified product category.

Similarly, there is a discount method that applies a percentage rate to the order.

+ Order: The customer purchases at least 10 items from the “Soft Drinks” product group. The system will offer 01 can of Heineken Beer.

- Case 4: Promotion Program based on product details or menu.

Similarly, there is a Promotion Program for product details, which also includes two types of promotions: (%) percentage, ($) fixed amount, and product giveaways.

As described above: When a customer visits the restaurant and orders two portions of “Seafood Tram Mushroom Soup”, they will receive a fixed Discount of 20,000 VND and an additional two Pepsi soft drinks.

This concludes the instructions for the Promotion Program feature. Thank you for reading the guide from Team Ordersys. We look forward to seeing you in future instructions.